Jonna Properties · Legal
Privacy Policy
Jonna Properties (“Jonna Properties”, “we”, “us” or “our”) respects your privacy. This policy explains how we handle personal information when you visit this website or contact us about a property. Please read it together with any notices shown on our enquiry forms.
1. Information we may collect
Depending on how you interact with the website, we may collect information you choose to provide, such as your name, email address, telephone number and enquiry details. Technical information may also be processed by the hosting provider or tools enabled on the website, such as IP address, browser and device information, pages viewed, referral source and basic usage events.
2. How we use information
We may use Zoho CRM to receive, organise and manage property enquiries and related communications. To measure and deliver advertising, we may use advertising and measurement services provided by Meta, Google, TikTok and LinkedIn. Depending on the tools enabled and your choices, these services may use cookies, pixels or similar technologies and may receive technical information or information about interactions with this website. We will configure these tools and obtain consent where required by applicable law.
We may use enquiry information to respond to your request, provide property information you have asked for, manage and follow up on your enquiry, maintain website security, improve our services and meet applicable legal obligations. We will use personal information for promotional communications only where we have an appropriate legal basis and any consent required by applicable law.
3. Legal basis and consent
We handle personal data in accordance with applicable UAE data-protection law. Where consent is required, we will seek it before processing. You may withdraw consent where processing relies on consent; withdrawal does not affect processing that lawfully took place before withdrawal.
4. Sharing information
We do not sell personal information. We may share it with service providers who help operate the website, manage enquiries, host data or provide technical support, and with authorities or other parties where required or permitted by law. We should identify the actual CRM and other relevant service providers in this policy once the final integration is confirmed.
5. International transfers
Some service providers may process or store information outside the UAE. Where this occurs, we will take steps required by applicable law for any international transfer of personal data.
6. Cookies and similar technologies
This website may use essential technologies needed for operation. Analytics, advertising pixels or other non-essential tracking technologies should only be enabled and used in accordance with applicable law and any consent requirements. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.
7. Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, meeting legal obligations and resolving disputes. We use reasonable technical and organisational safeguards, but no online system can be guaranteed completely secure.
8. Your rights
Subject to applicable law and any relevant exceptions, you may be able to request access to, correction of or deletion of personal data, object to or restrict certain processing, or withdraw consent where consent is the basis for processing. Contact us using the details below to make a request. We may need to verify your identity before responding.
9. Children
This website is intended for people seeking property information and is not directed at children. Please do not submit a child’s personal information through the website.
10. Third-party links
Links to third-party websites, including mapping services, are governed by those providers’ own privacy notices and practices. We are not responsible for their policies.
11. Changes to this policy
We may update this policy from time to time. The effective date at the top will be updated when material changes are made.
12. Contact
For privacy questions or requests, contact Jonna Properties at the email address or telephone number below.
Contact: info@jonnaproperty.com · 055 950 4669